Last updated: April 2026
Senior Protection AI ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect personal information necessary to provide our AI senior care services, including: contact information (name, phone, email), health-related information shared during wellness checks and companion calls, usage data and call recordings, and billing information.
We use your information to: deliver our AI care services, generate health reports for authorized family members and caregivers, improve our AI models and service quality, communicate with you about your account, and comply with legal obligations.
All personal information is stored on Canadian servers located within Canada. We implement industry-standard security measures including encryption, access controls, and regular security audits. We never transfer personal health information outside of Canada.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Information is shared only with: designated family members and caregivers you authorize, healthcare providers at your request, and as required by Canadian law.
Under PIPEDA, you have the right to: access your personal information, correct inaccurate information, withdraw consent for non-essential uses, and request deletion of your information (subject to legal retention requirements).
For privacy-related questions or to exercise your rights, contact us at:
info@seniorprotection.ai
1 866 416 0838
Senior Protection AI handles daily wellness, companionship, and reminders. For physical emergency response buttons and fall detection devices, visit our partner SeniorProtection.ca, Canada's most trusted medical alert provider for over 20 years.
