Privacy With a Clear Purpose.

Last updated: October 6, 2026

This Privacy Policy explains how Senior Protection AI handles personal information in connection with our website and phone-based wellness, companion and reminder services. It should be read together with any service-specific notices or consent presented when a service is configured.

1. Information we may collect

Depending on how you use the website or services, information may include contact details, information supplied by a family member or customer about the senior, call preferences and schedules, reminder information, service selections, communications with our team, and information generated through use of the service.

2. How we use information

We may use information to respond to inquiries, set up and administer services, place configured calls, provide configured family updates, support customers, maintain service quality, prevent misuse and meet legal or regulatory obligations.

3. Consent and information about another person

If you provide personal information about another person, including a senior or family member, you are responsible for having appropriate authority or consent to provide that information. Service setup may require additional consent or verification.

4. AI calls and service information

Senior Protection AI uses automated technology to conduct configured calls. Information provided during calls may be processed to deliver the requested experience and related features. AI wellness calls are supportive tools and are not medical diagnosis, professional healthcare, emergency monitoring or 911 service.

5. Family updates

Where a customer configures family updates, information from or about a call may be shared with the designated contact as part of that feature. Customers should carefully choose who is authorized to receive updates.

6. Service providers

We may use service providers to help operate our website, communications, calling, hosting, security or other business functions. We expect providers handling personal information on our behalf to use it only for authorized purposes and subject to appropriate safeguards.

7. Retention and safeguards

We retain personal information only as reasonably necessary for the purposes for which it was collected and for applicable business or legal requirements. We use administrative, technical and organizational safeguards appropriate to the nature of the information. No method of electronic storage or transmission can be guaranteed to be completely secure.

8. Website information

Our website may collect technical information such as IP address, browser information and request data for security, functionality, analytics or troubleshooting. If cookies or similar technologies are used, they may support these functions.

9. Access, correction and questions

You may contact us to ask questions about our privacy practices or request access to or correction of personal information, subject to applicable law and permitted exceptions.

10. Changes to this policy

We may update this policy as our services or legal requirements change. The current version will be posted on this page with its updated date.

11. Contact

Privacy questions can be directed to Senior Protection AI through our Contact page or by calling 1-866-416-0838.